The Veronica Mars Movie Project is definitely a momentous event. It was the highest funded film project in Kickstarter’s history. Fans were lauded for the success, showing the studio powers-that-be that the viewers know what they want are are willing to support it.
I am one of those supporters.
Veronica Mars was a show that I was always aware of, figured I would enjoy, but never got around to actually watching. My sister started watched the series kept urging me to watch it. To date, I have only seen one episode of the show. Still, when I saw a post on tumblr advertising the Veronica Mars Movie Kickstarter, I immediately forwarded the information to my sister. I told her I’d be willing to go half on it with her, and I planned on catching up on the show by the time the movie came out.
I do recall seeing all the rewards and having an inkling that there may be problems when it came to fulfilling the rewards of the pledgees. But I thought (possibly naively) that since this was being supported by a major studio and people experienced in the television biz, that they would have all their ducks in a row. Or they would learn a really hard lesson. Anyway, I was confident about getting what I paid for.
As an official Backer of the project, I received frequent email updates about the production of the movie and the status of the rewards. I recall getting an email a few months back saying when the t-shirts would be shipping. I waited with anticipation for something to come in the mail. Time passed and nothing came, but I forgot easily forgot about it, as I got caught up in the goings on of everyday life. I was more expectant of receiving my Lizzie Bennet Diaries DVD, anyway.
As the release date for the movie neared, though, I began to pay more attention to those emails. My sister was eager to see the movie. After informing her that we would be receiving a download link to the movie on March 14, the release date, she decided to host a little “viewing party” at her home.
I received an email update with information on how the movie links would be distributed. The instructions were as follows:
IF YOUR REWARDS DOI NCLUDE
A DIGITAL COPY OF THE MOVIE…
You will receive an email with a digital download code and instructions TOMORROW, March 14. The email with your code will provide more complete details about your download, including instructions on how to redeem it and start watching.
I waited anxiously to receive the link. The company was supposed to send out test emails before the sending out the actual link to make sure that the email addresses worked. I never received any of these.